In cPanel/WHM, Exim uses main server’s IP to send mails, it can be changed to any other available IP in the server using the following procedure.
We can also consider it as a temporary workaround to the blacklist problem due to spam issues, and as mentioned, it is a temporary solution, you have to make sure that you identify and stop the outgoing spam mails from the server, for a permanent resolution to the blacklist.
a) Get in to WHM
b) Search for Exim Configuration Editor
c) Check the box next to:
d) Send outgoing mail from the ip that matches the domain name in /etc/mailips
e) Now click on Save
f) Now login to server ssh with root
g) Edit the file /etc/mailips
h) Add *: ReplacewithnewIP
i) Restart the exim service on server , with service exim restart command
j) Now edit the exim configuration file with command vi /etc/exim.conf
k) Find the entry remote_smtp
l) You can see an entry shown as below
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remote_smtp:driver = smtp interface = ${if exists {/etc/mailips}{${lookup{$sender_address_domain}lsearch{/etc/mailips}{$value}{}}}{}} helo_data = ${if exists {/etc/mailhelo}{${lookup{$sender_address_domain}lsearch{/etc/mailhelo}{$value}{$primary_hostname}}}{$primary_ho stname}} |
You have to change it to:
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remote_smtp: driver = smtp interface = 1.1.1.1 # Change to your server IP address. |
m) you must click Save button to reflect the changes and then restart the exim service on the server.
Should you have any queries, contact our 24*7 technical support team.