Configure iPad mail client

Follow the instructions below to set up your iPad or iPhone mail application to access your Optimum Online e-mail account:

1. From the Home screen, tap Settings.

2. On the Settings screen, tap Mail, Contacts, Calendars.

3. Select Add Account….

4. Select Other.

5. Select Add Mail Account.

6. On the New Account screen, complete the following fields:

Name.
Address (your e-mail address).
Password (your e-mail password).
Description (a description of the e-mail address, this will be displayed in the e-mail account list on your iPad or iPhone, i.e.: personal or work e-mail).

7. Select Save.

8. Select POP.

9. Enter your Incoming Mail Server information:

In the Host Name field, enter your e-mail server name. [mail.yourdomain.com]
In the User Name field, enter your full e-mail address. [user@yourdomain.com]
In the Password field, enter your e-mail account password.

10. Enter your Outgoing Mail Server information:

In the Host Name field, enter your e-mail server name. [mail.yourdomain.com]
In the User Name field, enter your full e-mail address. [user@yourdomain.com]
In the Password field, enter your e-mail account password.
Confirm Use SSL is set to Off.
Confirm Authentication is set to Password.
Confirm that the Server Port is set to 25 [try 110 if 25 doesn't work].

11. To complete, select Save.

Please let us know if you face any problem.